Fence questions, answered

We serve Charlotte and surrounding communities in Mecklenburg, Union and Cabarrus counties, including Matthews, Mint Hill, Pineville, Huntersville, Cornelius, Davidson, Waxhaw, Weddington, Marvin, Wesley Chapel, Indian Trail, Stallings, Monroe, Concord, Harrisburg, Kannapolis and Mount Pleasant.

Yes. We visit the property, measure and provide a written estimate at no cost.

Wood (pressure-treated pine and cedar), vinyl, aluminum and chain link, plus walk, double, driveway and custom gates.

Installations include a 2-year limited workmanship warranty covering defects in installation workmanship, such as improperly set posts or structural instability caused by installation error. Materials are covered by their manufacturers' warranties. See our Warranty page for the full terms and exclusions.

Yes. We provide the material, style, height, color and layout details your HOA application usually asks for, and you can export a specification sheet from the Design Studio. The HOA makes the approval decision.

The property owner is responsible for identifying property lines. A survey is the most reliable way to confirm them. Our planner and measurements are approximate and do not establish legal boundaries.

Under our Terms & Conditions, permits required by municipalities or counties are handled by Fences & Firepits. HOA approval is the homeowner's responsibility, and we help you prepare the details for your application.

Utility locates are requested before posts are set. Private lines such as irrigation, invisible pet fences and low-voltage lighting are not marked by 811, so please tell us about them.

Tell us what you need when you request an estimate — we will let you know whether the repair is something we can take on.

Yes. Fences & Firepits LLC is licensed and insured. Ron is happy to answer any coverage questions during your estimate.

No. We do not hire subcontractors. Every person who works on your fence is a Fences & Firepits employee, so the crew that sets your posts is the same in-house team Ron trains and supervises.

Every estimate is detailed and in writing, with the scope of work, materials, labor and total cost spelled out. If anything raises a question, we are happy to walk through it with you. Because we use our own in-house crew instead of subcontractors, there is no middleman layer between you and the people building your fence.

Our goal is to make the process simple, transparent and stress-free. 1) Initial contact: call Ron or request an estimate online and we respond quickly to discuss your project, budget and timeline. 2) On-site visit and measurements: we evaluate the area, measure and talk through design ideas, materials and options. 3) Detailed written estimate: a clear estimate outlining scope, materials, labor and total cost. 4) Scheduling: once you approve, we schedule the project and coordinate materials and crew. 5) Professional installation: our in-house team completes the work with care and attention to detail. 6) Final walkthrough: we review the finished fence with you to make sure everything meets expectations before final payment.

We accept Apple Pay, cash, check, credit card and Zelle. Payment terms are listed in your written estimate and our Terms & Conditions.

Owner Ron Memallaj. Construction has been part of his life since he was young: his father and uncles were masons, so he grew up around job sites. He started working in construction while in college, earned an Associate Degree in Business Management and a Bachelor's Degree in Finance, and brings more than 15 years of management experience in leadership, operations and quality control to every project.

Mostly homeowners: families upgrading their backyards, new homeowners adding a fence, and homeowners replacing or repairing an existing fence. We also work with property owners, real estate investors and property managers who need a reliable contractor. We take on both residential and commercial projects.

Yes. We enjoy building around how you actually use your yard. One recent favorite was a custom deck with wide cocktail railings, designed so the homeowner's two cats could safely sit and sun themselves. It took about three days. Tell us what you have in mind and Ron will talk through what is possible.

Stay involved and communicate clearly. Be present when you can, ask questions and explain in detail what you like and what you picture for the space. Good communication avoids misunderstandings, and the best moment for us is hearing a homeowner say, "That's exactly what I wanted."

Think about the style you like, the materials you prefer and how you plan to use the yard, such as privacy, pets, a pool or curb appeal. A budget range and timeline also help us suggest the best options. The clearer your vision is from the start, the easier it is to build exactly what you have in mind. Not sure yet? Try our Fence Design Studio or Style Quiz first.

Six feet is the most common backyard height. Some properties allow eight feet, but HOA covenants and local zoning set the limit for your lot. We confirm the allowable height before you commit.

If you want privacy with no gaps, yes. Standard privacy boards can open small gaps as wood shrinks; board-on-board overlaps prevent that.

Ask about staining when you request your estimate. New pressure-treated wood usually needs time to dry before a stain will absorb properly.

Neither is better for everyone. Vinyl is lower maintenance and keeps a uniform look; wood costs less up front, offers more styles and can be stained. See our wood vs. vinyl comparison for a side-by-side view.

Yes, by stepping panels down the slope. We review the grade during your estimate and show you how the top line will look.

A garden hose and mild soap handle most dirt and mildew. Avoid harsh solvents.

Aluminum does not rust the way steel does, and the powder-coat finish protects the surface.

For most dogs, yes. Choose a height your dog cannot clear and add puppy pickets for small breeds.

Black is the standard color we install. Ask us about other finishes.

Privacy slats or screens can be added to some chain link fences. Ask us whether they fit your height and HOA rules.